To add Groups/Departments/Divisions, please follow the steps below

Steps:
1.Go to Arvi.ai

2.Click on Sign In and enter your credentials

3.Go to Masters Section, and click on ‘Groups’ tab. Here click on ‘New Group’ Button to add a new group.

4. A new page is displayed where you will be able to enter group/department. After entering the group, click on ‘Save Changes’

5. The added role will be visible in the list of roles back in ‘Groups’ Tab

To assign a role to a member please follow add group to member steps where the newly added group will be listed in the dropdown

To edit the name of the role, please refer to How to edit group names?
To assign the role to the employee please follow the How to assign group to employees?